CCTV & Security Systems Software
Run site installs, service calls and camera sales from one system — online or off.
AlfaDecode gives CCTV and security installers one place to run the whole business. Book site surveys and installs, assign technicians, track the cameras and DVRs each job uses, then raise the invoice or AMC quote when the work is done. Sell hardware over the counter, manage stock and suppliers, and keep every customer's warranty and service history on record — and it keeps working when the internet drops.
No card required · Cloud or on-premise · Works offline · GST & VAT ready
Job board for every site visit
Log site surveys, new installs, AMC visits and breakdown calls, then move each one across a status board from booked to done. Assign the right technician and keep a running chat and notes on each job so the office and the field stay in sync.
Track the parts and cameras each job uses
Record every camera, DVR, cable run and connector fitted on a job, pulled straight from your stock. You always know what went where and what it cost.
Warranty notes on every device
Keep the warranty period and unit details against each installed device and customer. When a camera plays up, the history is right there before you send an engineer.
Quotes and service billing
Build itemised quotes for installation projects and turn accepted work into an invoice in a couple of taps. Bill one-off service calls and AMC renewals the same way.
Everything your cctv & security systems needs
Job board for every site visit
Log site surveys, new installs, AMC visits and breakdown calls, then move each one across a status board from booked to done. Assign the right technician and keep a running chat and notes on each job so the office and the field stay in sync.
Track the parts and cameras each job uses
Record every camera, DVR, cable run and connector fitted on a job, pulled straight from your stock. You always know what went where and what it cost.
Warranty notes on every device
Keep the warranty period and unit details against each installed device and customer. When a camera plays up, the history is right there before you send an engineer.
Quotes and service billing
Build itemised quotes for installation projects and turn accepted work into an invoice in a couple of taps. Bill one-off service calls and AMC renewals the same way.
Counter sales for walk-in hardware
Sell cameras, recorders, cables and accessories over the counter with proper billing, so your retail sales and project work sit in the same books.
Stock, purchase and suppliers
Track camera and DVR stock across your branches, raise purchase orders to your distributors, and see what needs reordering before a job stalls.
WhatsApp invoices, updates and AMC reminders
Send invoices and job-ready messages on WhatsApp, and nudge customers when an annual service or AMC is due, so contracts don't quietly lapse.
Tax invoices and reports built in
Raise GST, VAT and sales-tax ready invoices in your local currency, and pull the summaries you need at filing time. E-invoice ready where your region requires it.
Works offline
Runs on your own counter and keeps billing with no internet — then syncs to the cloud automatically.
Tax-ready compliance
Configurable GST / VAT & tax-compliant invoicing — built in, nothing to bolt on.
Cloud or on-premise
Start in the cloud or keep all your data on your premises — same product, your choice.
CCTV & Security Systems software — your questions
Does it work without an internet connection?
Yes. AlfaDecode is offline-first, so your team can book jobs, log the parts used and raise invoices at a site with no signal. Everything syncs automatically once you're back online.
Does it handle GST, VAT or sales tax?
Yes. Quotes, invoices and reports are GST, VAT and sales-tax ready and work in your local currency, so you can bill correctly and pull the summaries your accountant needs at filing time. It's e-invoice ready where your region requires it.
Can we keep our data on our own premises, or is it cloud only?
Your choice. Run AlfaDecode in the cloud so you can see jobs from anywhere, or keep the data on your own premises. It works the same either way.
Can it manage our AMC and annual maintenance contracts?
Yes. Keep each customer's contract and service history on record, bill AMC renewals like any other job, and use WhatsApp reminders so visits and renewals don't slip.
Does it track stock of cameras and DVRs?
Yes. Manage stock across your branches, record what each job consumes, and raise purchase orders to suppliers so you don't run out mid-install.
Can more than one branch use it?
Yes. Run several branches on one system with separate books, then roll everything up into one dashboard when the owner wants the full picture.
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Run your cctv & security systems on Alfa Decode
Start a free trial, or book a quick demo and we’ll set it up for your business.