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Field Service & Jobs

Solar Installation & Service Software

Run every survey, install and service call from one shared job board.

AlfaDecode gives solar installers and service teams one place to run the whole job — from site survey and quote to installation, panel and inverter parts, and after-sales service calls. Log every job on a shared board, assign technicians, track parts used, note warranty terms and bill it with tax-ready invoices. It keeps working offline on site and syncs when you are back online.

No card required · Cloud or on-premise · Works offline · GST & VAT ready

app.alfadecode.com · Solar Installation & Service
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One board for installs and service calls

Take in every enquiry, survey and repair, then watch it move across a status board from booked to done. Assign the right technician to each job so nothing sits idle.

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Survey to quote to invoice

Build a service quote for a rooftop install or a maintenance visit, get it approved, then convert it straight to a billed invoice. Same job, same record, no re-keying.

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Track every panel, inverter and part

Record the panels, inverters, mounting and cabling used on each job, drawn from your own inventory. Stock and purchase records stay in step with what actually leaves the store.

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Warranty notes that stay with the job

Capture warranty terms and equipment notes against each installation so any future service call opens with the full history in front of the technician.

Built for solar installation & service

Everything your solar installation & service needs

One board for installs and service calls

Take in every enquiry, survey and repair, then watch it move across a status board from booked to done. Assign the right technician to each job so nothing sits idle.

Survey to quote to invoice

Build a service quote for a rooftop install or a maintenance visit, get it approved, then convert it straight to a billed invoice. Same job, same record, no re-keying.

Track every panel, inverter and part

Record the panels, inverters, mounting and cabling used on each job, drawn from your own inventory. Stock and purchase records stay in step with what actually leaves the store.

Warranty notes that stay with the job

Capture warranty terms and equipment notes against each installation so any future service call opens with the full history in front of the technician.

Customer records and CRM

Keep every site, contact and past job in one customer record, with loyalty and follow-up built in. See a household's or a facility's entire solar history at a glance.

WhatsApp quotes, invoices and reminders

Send quotes, invoices and service reminders to customers over WhatsApp, and nudge them when an annual maintenance visit is due.

Tax-ready invoices and reports

Raise GST, VAT and sales-tax invoices in your local currency and pull clean reports at period end. E-invoice ready, so your filing is straightforward.

Team chat on every job

Keep office, storekeeper and rooftop crew talking in a chat attached to each job, so site photos, meter readings and change requests all live in one thread.

Works offline

Runs on your own counter and keeps billing with no internet — then syncs to the cloud automatically.

Tax-ready compliance

Configurable GST / VAT & tax-compliant invoicing — built in, nothing to bolt on.

Cloud or on-premise

Start in the cloud or keep all your data on your premises — same product, your choice.

FAQ

Solar Installation & Service software — your questions

Does it work offline on rooftops and remote sites?

Yes. AlfaDecode is offline-first, so technicians can open jobs, log parts used and add notes with no signal on site. Everything syncs automatically once the device is back online.

Can it handle GST, VAT or sales tax on my invoices?

Yes. It raises GST, VAT and sales-tax invoices in your local currency and generates the matching reports, and it is e-invoice ready — so both your install and service billing are covered wherever you operate.

Can I run it in the cloud or keep data on my own premises?

Both. You can run AlfaDecode in the cloud or on-premise so your customer and job data stays on your own hardware. Either way it still syncs across your team and stores.

Does it cover both new installations and ongoing service work?

Yes. The same job board handles new-install projects and repeat maintenance or repair visits, with warranty notes and full job history carried over so every service call opens with context.

Can my technicians use it on their phones?

Yes. Crews can view their assigned jobs, record parts used, update status and chat with the office from a phone or tablet, on site or on the move.

Can I run more than one branch on it?

Yes. AlfaDecode supports multiple stores and branches with consolidated reporting, so you can see jobs, stock and takings across every location from one dashboard.

Run your solar installation & service on Alfa Decode

Start a free trial, or book a quick demo and we’ll set it up for your business.